We recognize that you and the needs of your company are unique. We also know that the way in which new technology is introduced can be the greatest factor in facilitating adoption, reaching your project goals, and ultimately achieving success.

By combining best practices, historical perspective, and project discipline, our professional services team (or a certified implementation partner) will deliver SpringCM in three phases:

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Discovery Phase

The objective of the Discovery phase is to plan for or prepare your organization for the configuration and rollout of SpringCM. The key activities in this phase are helping you understand implementation project plans and objectives, getting company-wide buy-in, and assessing business processes. This phase will lead to recommendations about the most efficient way to map your business process to SpringCM functionality.

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Configuration Phase

During the Configuration phase, the implementation team reviews approved design documents. Details for the configuration, maps, or processes to be created are documented and implemented. Areas requiring more information are clarified by working with you to resolve the unknown and mitigate risks.

We will also begin an iterative process of configuring your account and collecting your feedback to ensure the final solution meets your specific requirements.

 

Delivery Phase

The Delivery phase ensures that project deliverables have been completed successfully and that your company receives world-class support from our team. Additionally, we’ll take the time to address any functional or process gaps that arise following launch.

Springboard has been utilized in more than 1,000 projects and has repeatedly led to successful implementations and user adoption.

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"SpringCM’s product, support, professional services and value far surpassed any of the competitors. SpringCM has been the best investment for our organization."

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Don Heikka
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Questions about Implementation?

Contact us today.