At SpringCM, the sale isn’t done when we sign the contract. We stick by our customers, providing ongoing support through the initial implementation, training and beyond. Our dedication to your success means we will be there with you for every step of your contract and document management journey. Be more efficient, see immediate savings, accelerate productivity and generate more revenue faster with help from the SpringCM success services team.
When it comes to new software platforms, the implementation process can be the most important step in ensuring every member of your company feels comfortable. With SpringCM’s rapid implementation process, the majority of our customers are ready to go with their new platform in 2-4 weeks. Our implementation philosophy—discover, configure, deliver—ensures that you’re up and running faster.
Complementing the painless implementation process is training opportunities that turns your teams into content management superheros. Whether it’s an in-person workshop or a virtual webinar, we have the perfect training option to suit your needs.
Our dedication to customer success doesn’t stop at implementation. We offer ongoing support to all customers, ensuring you have access to any assistance you may need.
Online or by Phone
We offer an array of options for contacting our help services, so you can pick the method that’s most convenient for you. Give us a call or send us a message, and we’ll help you through any situation.
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"Support at SpringCM is always fast. If the solution is simple or more complex the answer is given in a way that the user can easily understand."