OmniTRAX is one of North America’s largest private railroad and transportation management companies with interests in railroads, terminals, ports and industrial development. They gained greater control over contracts and their customer relationships with SpringCM.

Company Profile


Rail and Transportation Management


Contract Management


501 - 1,000

“Choosing SpringCM was so easy. The best thing about it is the use of OCR and the ability to have optional clause language on an agreement so it can be templatized.”


Jeanette Wayne

Senior Director, PMO

Making a Complex Process Easy for OmniTRAX.

OmniTRAX needed to make their complex contract process easier in order to create a better customer experience.

Their goal was to automate more than 85% of their contract work, freeing personnel for other business activities. OmniTRAX also wanted to reduce the cycle time for contracts and improve the quality and accuracy of their documents to increase trust with its customer base.

OmniTrax Railroad
Contract Icon

Gaining Control of Contracts with SpringCM.

SpringCM helped OmniTRAX shorten the time it takes to get contract packages to customers. Likewise, OmniTRAX customers are empowered and able to execute the contracts more quickly, thanks to the integration of DocuSign with SpringCM’s platform.

In addition to the savings created by increased employee efficiency, removing paper contracts from a storage space will save $50k in physical and electronic storage fees annually and reduce the risk of losing paper files to water damage or fire. 

“Railroads run on contracts, if you don’t know which ones are going to expire or when, you can’t keep them renewed and enforced. SpringCM helps us do that.” 

Jeanette Wayne

Senior Director, PMO

Read OmniTRAX's full case study


Learn More

Check out more Customer Stories 

Committed to your success

Request a demo


What are your biggest contract management challenges?

In the report you'll find important takeaways and analysis.

The report also answers questions such as:

  • Is the contract approval process causing deals to stall?
  • How long is a typical negotiated cycle for the contracts your company generates?
  • How often does human error impact your contract process?

Download Now