Facebook’s paper-based HR onboarding system was highly time consuming. Facebook HR employees had to hand deliver offer letters and tax forms to the payroll department, which slowed down the hiring process.
Auditing and compliance was another critical issue, as the HR department faced errors on paperwork such as missing fields and inconsistency across all global regions.
Facebook chose SpringCM to move their documents to the cloud, creating a searchable and secure repository for all HR paperwork. SpringCM stood out as the best fit for Facebook because the user experience was simple, required little training, and could fit within the Facebook platform and branding, making the onboarding experience streamlined for new hires.
SpringCM digitized over 200,000 paper files and documents for Facebook. In the first week of activation, Facebook was able to save 20 hours of paper file management, which equaled a 100% ROI realized.
