Assurant is a global provider of risk management solutions. Assurant focuses on the housing and lifestyle markets and has market presence in 21 countries. 

 

 

Company Profile

CUSTOMER INDUSTRY
INDUSTRY

 Insurance, Professional Services

SPRINGCM ICON
SPRINGCM SOLUTION

Document Management

COMPANY SIZE

10,000+

“SpringCM's commitment to their product, features, and customers is head and shoulders above the competition.”

Paul Risk

PAUL RISK
Chief of Global Applications and Architecture

Expanding company solutions to meet client needs

The Warranty Group, owned by Assurant, needed to radically speed up their onboarding process. They had an immediate need for a document management solution that was capable of storing and generating a large volume of documents that consumers could send in when filing claims. They needed platform functionality that routed documents through workflows and approvals, while gaining complete access to Salesforce, both quickly and easily when speaking to customers.

Approvals
Approvals

Providing flexible process capabilities quickly and securely

The need was for a quick and simple solution that would provide the highest levels of security for the insurance company's sensitive consumer information. SpringCM offered just that- a secure, scalable document repository with automated workflows provided in a timely fashion- going live in only two months.

In less than a year, they has doubled their license count and storage needs, utilizing SpringCM globally.

“We have a lot of vendors but only a few partners. SpringCM is a partner - they jump, they help, they participate and invest.”

PAUL RISK
Chief of Global Applications and Architecture

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Document Management in Action

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