The Warranty Group, owned by Assurant, needed to radically speed up their onboarding process. They had an immediate need for a document management solution that was capable of storing and generating a large volume of documents that consumers could send in when filing claims. They needed platform functionality that routed documents through workflows and approvals, while gaining complete access to Salesforce, both quickly and easily when speaking to customers.
The need was for a quick and simple solution that would provide the highest levels of security for the insurance company's sensitive consumer information. SpringCM offered just that- a secure, scalable document repository with automated workflows provided in a timely fashion- going live in only two months.
In less than a year, they