Every day, the federal government receives thousands of emails from citizens around the country. As correspondence volumes rise, agencies face greater pressure to deliver fast, accurate, and informative responses to the constituents they serve. 

In Government Business Council's Flash Poll on Citizen Engagement, you'll learn:

  • What challenges and opportunities federal civilians see when it comes to correspondence management processes. 
  • What features and systems top the priority list for improving correspondence management. 
  • The true value of communicating effectively with your constituents.

Just fill out the form to get your free copy of the research!


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Download the Report