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SpringBoard Implementation Options

Choose Flexibility for a Successful Cloud ECM Implementation

The scope and complexity of SpringCM implementations vary greatly. In general, the greater the number of users and the more complex the business process, the greater the organizational commitment, demand on resources and understanding of SpringCM's functionality must be to ensure a successful rollout. Most customers opt to engage SpringCM or an implementation partner though others will choose to take a more active role in the project.

SpringCM provides one implementation methodology that is applicable across the various implementation strategies.

SpringCM Managed

Managed implementations are most appropriate for projects involving complex business processes, a large number of users or when integration with other back office systems is required. In these situations, most customers engage SpringCM to gather requirements, configure their account, implement the solutions, guide organizational change and conduct initial training. This strategy requires IT resources, project planning, subject matter and SpringCM expertise and training resources.

Benefits:

  • Reduced risk as knowledgeable SpringCM professional services staff carefully map business process to SpringCM functionality
  • Fewer resource requirements on the part of the customer
  • Cooperative spirit between SpringCM Professional services and you
  • Expert support for complex functionality such as:
    • Advanced workflow
    • Document rules
    • eForms
    • Custom reporting
    • Salesforce.com and WebEx integration
    • Bulk upload/capture

Co-Managed

Customers can leverage the SpringBoard implementation methodology and SpringCM Professional Services while taking an active hand in doing some of their own implementation work. This strategy is well suited for projects of medium scope or where only a limited amount of advanced functionality is required.

Benefits:

  • Greater control over and responsibility for the SpringCM rollout
  • Deep understanding of SpringCM administrative controls and account configuration