Federal, State and Local Government

Challenges faced by government at all levels today are unprecedented. Not only is the pressure to deliver effective services to meet increasing demands of a diverse citizenry and legislative entities important, government at every level is under constant pressure to justify expenditures, control costs and ensure compliance.

Regardless of the service it renders, government is information intensive. SpringCM helps government entities by offering the most versatile document management and workflow platform on which to deploy solutions while ensuring lower risk and costs. Based on the proven Software-as-a-Service (SaaS) delivery model, the platform enables government entities to deploy custom applications faster, and realize value quicker while keeping the total cost of ownership to a minimum.

Advantages of the SaaS based approach include:

  • Fast User Adoption
  • Lower Total Cost of Ownership
  • Pay as You Go Model
  • Robust Security
  • Availability and Scalability
  • Continuity and Risk Management
  • Collaboration
  • Easy integration

SpringCM offers a complete platform that integrates more than 25 technologies spanning all aspects of ECM. The SpringCM platform includes capture, document management, workflow, collaboration, records management and can be used to create or customize almost any kind of content-centric application by simply configuring metadata, workflows, e-forms, reports and other features as needed.


  • Improve efficiencies to meet increasing demands at lower costs
  • Vastly reduce paper storage costs — by up to 90 percent
  • Cut the time spent looking for documents by 50 - 75 percent
  • Make lost documents a thing of the past
  • Enhance security through user access control and automatic audit trails
  • Protect your vital documents and prepare for disaster recovery with a secure, central repository that is backed up nightly
  • Help the environment by reducing paper usage
  • Save time through instant retrieval and access to all your business documents
  • Tie related documents together
  • Improve performance by automating manual and ad-hoc processes

  • Electronic Procurement
  • Citizen Services
  • Human Resources
  • Invoice Processing
  • EFOIA
  • Compliance Enforcement
  • Health Records
  • Homeland Security
  • Case Management and Legal Records
  • Correspondence Management
  • Environmental Regulation
  • Social Services
  • Food & Drug Administration
  • Contracts Management
  • Grant Management
  • Records Management

And other content-intensive applications...

  • SAS 70 certified, secure data environment
  • A Digital Library that serves as a central, secure repository of all documents
  • Capture of all documents via traditional scanning or e-mail- and fax-addressable folders
  • Full-text OCR and imaging of all documents with zonal indexing of important data
  • Routing and Approval Workflows to facilitate common business processes
  • Document Check-in and Check-out to control users and control versions
  • Scan and Print to SpringCM to easily get documents into the system
  • Complete auditing of every document and process touch-point
  • Pinpoint "annotation" functionality that enables you to make revisions without altering the original file

Integrating SpringCM with your line-of-business (LOB) systems is a crucial component to your document management and process automation success. SpringCM offers a number of ways to integrate your systems from the very basic to the most elegant using our service-oriented architecture (SOA). Basic integrations can be as loosely coupled as using a flat file or as tight as using SpringCM's Web services capabilities for seamless and productive integration with your applications.