Business Process Outsourcing
Time is money and your business is built around the need to quickly respond to client requirements and initiate business processes on their behalf in the quickest and most efficient way possible. But the ability to achieve process efficiency can be hampered by obstacles such as:
- Wading through piles of papers to find single documents
- Inability to identify the latest version of a document
- Too many manual and ad-hoc processes
- File sharing or document management software that is not integrated with critical business systems like ERP and CRM
- Trying to manage key customer approval cycles
- Bringing new team members up to speed on the processes of multiple clients
- Keeping clients updated on all changes across complex projects
You don't have to wait months or buy expensive solutions to solve these problems. SpringCM’s Solution for Business Process Outsourcing is an easy to try, budget friendly, on-demand service. There are never any upgrade fees to pay, hardware to maintain or software to install. And you get up and running in days, not months. The SpringCM solution can add tremendous value anywhere that you are viewing, searching or revising documents, or collaborating internally or externally as part of a business process. And you will receive these benefits whether you are using the solution to manage your own business or to provide superior service to your clients.
- Improve communications and coordination of geographically distributed teams
- Ensure compliance with key processes through automated workflows
- Reduce errors and virtually eliminate lost documents
- Improve communication and collaboration between clients and implementation teams
- Protect against disasters with a single, fully backed-up electronic repository for all documents
- Capture and reuse key knowledge with full-text search, metadata and optical character recognition (OCR)
- Enforce client confidentiality rules by protecting documents from unauthorized access
- Increase the productivity of all employees
- Improve client communication and satisfaction by providing electronic access to all their documents and files from any Internet-connected computer
- Generate faster ROI by using an on-demand service to eliminate expensive hardware, software and maintenance fees
- Bring together the data in the transaction system with associated unstructured content
- Streamline client proposal and SOW creation, even when team members are in different locations
- Create virtual project folders to consolidate all documents
- Easily collaborate with clients by providing them secure access to documents over the Web
- Get around-the-clock access to important documents, even in cases of natural or human-caused disasters
- Find solutions to client problems quickly by searching through the entire document repository while restricting sensitive documents
- Notify client teams automatically when new documents and faxes are received
- Automate processes and enforce policies for document review and approval
- Convert material to PDF to protect important documents from being edited after the final form has been approved
- Version control ensures that your team and your clients are always looking at the latest and most accurate version of documents
- Full-text search allows your team to quickly find previously generated documents
- Electronic signature control helps you easily, quickly and safely record client approvals
- Secure guest access gives your clients visibility into their documents over the Web without opening up the company firewall
- Audit trails track who accessed, opened and edited each document
- Multiple capture methods including e-mail, scan and fax ensure that all communication is stored in one central repository
- Automatic routing and approval workflows ensure that business processes occur much faster and more accurately
- Advanced workflow is available for serious business process management (BPM) needs
Integrating SpringCM with your clients' or your own line-of-business (LOB) systems is a crucial component to your document management and process automation solution's success. SpringCM offers a number of ways to integrate your systems from the very basic to the most elegant using our service-oriented architecture (SOA). Basic integrations can be as loosely coupled as using a flat file or as tight as using SpringCM's Web services capabilities for seamless and productive integration with third-party applications.
Conchis
Corefino
Pacific Outsourcing