ECM Cloud Platform or Point Solution

One Platform for Content Management and Workflow Automation

Content management and workflow automation challenges take many forms. The traditional solution to those challenges involves researching, selecting, and deploying a set of enterprise content management (ECM) technologies, including software, hardware, networking, and other components. A process that requires time, effort, and capital expense before you begin to solve the business end of the challenge: content management and workflow process automation.

As traditional ECM platforms prove to be problematic, however, business units may be tempted to adopt a series of best-of-breed applications. This means the content management and workflow automation functionality delivered may be good, but it comes at too high a cost. Any IT professional can quickly run through a litany of drawbacks: content silos that can be unified only at high cost; multiple non-standard user interfaces; costly and brittle integrations; out-of-sync upgrade schedules.

Evaluating Content Management and Workflow Automation

So how does a cloud ECM platform overcome these issues to deliver immediate benefit to the business?

1. The integration of a broad set of content management and workflow automation technologies within a single platform—enough to address most of a typical organization’s ECM needs—is the most cost-effective way to address multiple departmental challenges.
2. A well-integrated platform provides a consistent user experience regardless of how the underlying technologies are combined, resulting in greater adoption and reduced training requirements.
3. Cost of ownership is reduced through efficiencies such as the ability to administer multiple applications (user management, security, records management and retention, etc.) through a single point of administration, as well as integrations that are maintained and updated simultaneously.
4. Unlike some point solutions, an ECM cloud platform is easily configurable to address specific needs without extensive onsite development or high professional services fees.
5. An ECM platform provides sufficient “out of the box” functionality and flexibility to deliver tailored content-centric applications cost-effectively to departmental buyers with departmental challenges.
6. While traditional IT architectures have been unable to address all of the content management and workflow automation requirements in one package, the SpringCM ECM platform does.

Learn more:  Why a Cloud Platform is Your Best Approach for Content Management and Workflow Automation